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Shipping Policy

1. Shipping Costs and Destinations

We ship our products (leather, leather working tools, and finished leather goods) to the following countries. The shipping costs are calculated based on the weight of the shipment and the destination address.

  • Germany: €[Insert Amount] (Flat rate) or Free for orders over €[Insert Amount].

  • European Union (EU): €[Insert Amount] per shipment.

  • International (Non-EU): €[Insert Amount].

Note: All prices include German Value Added Tax (VAT) at the rate of 19%. For international deliveries outside the EU, VAT will not be charged; however, local import duties and taxes may apply.

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2. Delivery Times

Unless otherwise specified in the product description, the following delivery periods apply:

  • Deliveries within Germany: [e.g., 2–4] working days.

  • Deliveries to EU countries: [e.g., 5–10] working days.

  • International deliveries: [e.g., 10–21] working days.

Please note that no deliveries are made on Sundays and public holidays. If you order multiple items with different delivery times, we will ship the goods in one combined shipment unless otherwise agreed; in this case, the delivery time for the item with the longest lead time applies.

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3. Payment Obligations (International Shipping)

For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by the customer. These include:

  • Costs for the transfer of money by credit institutions (e.g., transfer fees, exchange rate fees).

  • Import duties or taxes (e.g., customs duties).

As of 2026, new EU regulations require customs duties on all e-commerce imports regardless of value. Please consult your local customs office for specific details regarding leather imports.

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4. Tracking and Carriers

We ship via [DHL / UPS / Hermes / Deutsche Post]. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a https://www.google.com/search?q=link to track your package.

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5. Collection by the Customer

For legal and logistical reasons, self-collection by the customer is [not possible / only possible at the following address: Insert Address] by prior appointment.

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